Privacy Policy

Introduction

We take seriously your awareness and concern about your own personal privacy interests.

This privacy policy (“Privacy Policy”) is provided to let you know Big Bear Real Estate, Inc. policies and practices regarding its collection and use of your personal data as well as make known your privacy rights that apply to information collected on the Big Bear Real Estate, Inc. website at www.BigBearRE.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy.  If you do not agree with this Privacy Policy, you should discontinue your use of the Site.

The terms “The W!N Group” “Big Bear Real Estate, Inc.” or “BigBearRe.com” or “us” or “we” or “our” refers to the owner of the website, Big Bear Real estate, Inc., a California corporation, whose registered office is 42149 Big Bear Blvd., PO Box 688, Big Bear Lake, CA 92315, USA. The term ‘you’ refers to the user or viewer of our website

The service name “The W!N Group” is a fictitious business name of HMH Big Bear, Inc., California Real Estate Broker license #01926274, and is used by permission with exclusive rights in all respects given to Big Bear Real Estate, Inc.


How we collect and use (process) your personal information

BigBearRE.com collects data to operate effectively and provide you the best experiences with our headquarters, offices, and associates.

When you visit the Site, Big Bear Real Estate, Inc. collects information about you and your browsing habits. The information we collect depends on the pages of our website you visit and what you do during your visit.

Big Bear Real Estate, Inc. does not track your online activities over time and across third-party websites in order to provide targeted advertising.

As with most other websites, Big Bear Real Estate, Inc. website uses cookies to collect session related information.  To learn more about cookies, visit www.allaboutcookies.org.

For most of the browsing services on the Site, Big Bear Real Estate, Inc. does not require your personal information. The data that we may collect can include the following. As mentioned before this depends on the pages of your website that you visit:

  • Browsing information. Name of the domain and host from which you access the internet, the IP address of your computer, the type and version of the browser and operating system that you are using, web log data including the date and time you access our website, and the internet address of the website from which you linked to our site.
  • Email information. Big Bear Real Estate, Inc. may also use “message format” and “message open” sensing technologies to enable Big Bear Real Estate, Inc. to recognize whether you have enabled your email program to receive HTML emails.
  • Contacts and relationships. Through the forms that you fill out on this website you may be asked to provide your name, email address, telephone number and address.
  • Depending on your request other information may also be collected. It is your discretion and determination whether to provide such information.

    Additionally, when you use the Site to search for a property, you may be directed to a website operated by a Big Bear Real Estate, Inc. franchisee, and we may provide that Big Bear Real Estate, Inc. office or real estate agent with the information you have provided (e.g. your contact information as provided by you, or the parameters of your search) in addition to information automatically collected about you (e.g. your browser type or operating system version).

    Use of the Information

    Big Bear Real Estate, Inc. uses this information to respond to the legitimate interest of your requests, to provide you with information that Big Bear Real Estate, Inc. thinks may be of interest to you, and to operate its business. Big Bear Real Estate, Inc. may disclose your information to its affiliates, agents, and third-party vendors and service providers working on our behalf. Big Bear Real Estate, Inc. has implemented technical measures to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personally Identifiable Information (PII). You should know, however, that Big Bear Real Estate, Inc. cannot fully eliminate such risks.

    Additionally, Big Bear Real Estate, Inc. may disclose part or all of a user’s personal information as required by law, when necessary to protect Big Bear Real Estate, Inc.’s rights or property, or the rights of another user.

    Big Bear Real Estate, Inc. may disclose aggregated data and statistics in order to describe the Site to prospective partners, advertisers, and other third parties.
    Message format and open sensing technologies are used and allows us to recognize whether you have opened our email messages. We can only detect this if you have enabled your email program to receive HTML emails.

    Who We Share Your Personal Information With

    Big Bear Real Estate, Inc. shares this information with its licensed franchisees, and companies who provide services such as: email marketing, customer relationship management, information storage, data analytics, fraud prevention.

    If you use the Site to inquire about a property or contact a real estate agent, broker or office, the information you have provided may be shared with a Big Bear Real Estate, Inc. agent, broker or market center.

    We may also disclose your information to law enforcement based on a legal requirement.

    When and how we share information with others

    The personal information Big Bear Real Estate, Inc. collects from you is stored in one or more data stores hosted by Big Bear Real Estate, Inc. or third parties located in the United States.

    Big Bear Real Estate, Inc. will access your personal data only in regards to Big Bear Real Estate, Inc. and your business needs. Third parties do not have access to your personal information for any other intent other than cloud retrieval and storage.

    Links to Third-Party Websites

    When you click on links on the Site that take you to third-party website(s), you will be subject to the third parties’ privacy policies.  Big Bear Real Estate, Inc. cannot and does not accept responsibility for the content or actions of any third-party website(s).  We encourage you to read the posted privacy statement of every site you visit, whether you are linking from our site or browsing on your own.  When you visit the Site or other third-party websites via links on the Site, depending on your browser settings and/or configurations and/or the sites you visit, some third-party sites may collect information about your online activities and browsing habits.  Big Bear Real Estate, Inc. does not control the information these third parties collect about you and your online activities.  Big Bear Real Estate, Inc. is potentially liable in cases of onward transfer to third parties.

    Transferring personal data from the EU to the US

    Big Bear Real Estate, Inc. has its headquarters in the United States and the information we collect from you will be processed in the United States. Big Bear Real Estate, Inc. collects and transfers to the U.S. personal data only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Big Bear Real Estate, Inc. in a manner that does not outweigh your rights and freedoms. Big Bear Real Estate, Inc. strives to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Big Bear Real Estate, Inc. and the practices described in this Privacy Policy. Big Bear Real Estate, Inc. reduces the risk to your rights and freedoms by not collecting or storing sensitive information about you.

    EU-US Privacy Shield Statement: Big Bear Real Estate, Inc. complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Big Bear Real Estate, Inc. has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit: https://www.privacyshield.gov/.

    In compliance with the Privacy Shield Principles, Big Bear Real Estate, Inc. commits to resolve complaints about our collection or use of your personal information.  European Union and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Big Bear Real Estate, Inc. at info@BigBearRE.com.
    Big Bear Real Estate, Inc. has further committed to refer unresolved Privacy Shield complaints to BBB EU PRIVACY SHIELD, an alternative dispute resolution provider located in the United States.  If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information or to file a complaint.  The services of BBB EU PRIVACY SHIELD are provided at no cost to you.

    Big Bear Real Estate, Inc. is subject to the investigatory and enforcement powers of The Federal Trade Commission (FTC).
    It is possible, under certain conditions, for individuals to invoke binding arbitration.

    In addition to Big Bear Real Estate, Inc., the other covered entity that also adheres to the Privacy Shield Principles is KW Worldwide.

    Data subject rights

    This Privacy Policy is intended to provide you with information about what personal data BigBearRE.com collects about you and how it is used. Big Bear Real Estate, Inc. strives to keep your personal data up to date and accurate.

    You have the right to access your personal data and receive a copy of your personal data we are processing. You may also request that we delete your data or restrict data that we cannot maintain for a legitimate business need or legal obligation. You may make these types of requests at Info@BigBearRE.com with the specific access rights request and contact information clearly stated.  Requests may be verified with the reported requestor.

    You have the right under Privacy Shield to access, correct or delete your personal data.

    Security of your information

    To help protect personally identifiable information and the privacy of data that you enter and transmit when using this site, we maintain, technical, physical, and administrative safeguards.  We update our security technology on an ongoing basis. We train our employees about the importance of the information confidentiality and maintaining the privacy and security of your information.

    Data storage and retention

    Your personal data is stored by Big Bear Real Estate, Inc. on its servers, and on the servers of cloud data management providers that Big Bear Real Estate, Inc. uses in the United States. Big Bear Real Estate, Inc. will retain your data for the length of time it is necessary to meet the purposes outlined in this privacy policy, for the duration of your business relationship with Big Bear Real Estate, Inc., or for as long as legally obligated to do so.

    Underage Customers

    This Site is not designed or intended to collect information from children under the age of 13. In addition, Big Bear Real Estate, Inc. does not knowingly collect information from children under the age of 13.

    Big Bear Real Estate, Inc. markets our products and services exclusively to adults. If you are younger than age 18, you may use our website only with the permission and involvement of your parents or guardian.

    Changes and updates to the Privacy Notice

    Information privacy is on ongoing responsibility, and we will update this Privacy Policy from time to time as we initiate or update personal data practices and privacy policies.
    This Privacy Policy is effective as of the most recent date it was amended. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
    The last amended/update date is noted at the end of this policy.

    Governing Law

    This Privacy Policy is governed by the laws of the State of California without giving effect to any principles of conflict of law. All claims arising out of or relating to this Privacy Policy or the Site’s Terms of Use will be litigated exclusively in the federal or state courts of San Bernardino County, USA, and you and Big Bear Real Estate, Inc. consent to personal jurisdiction in those courts.

    Questions, concerns or complaints

    In compliance with the EU-US Privacy Shield Principles, Big Bear Real Estate, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information. Should you have any questions or complaints about your privacy, please reach out to us at: Info@BigBearRE.com. You also have the right to make a complaint to your supervisory authority if you are not satisfied with our response to your complaint.

    This Privacy Policy was last updated on 01/01/2019.